How can we help?
Everything about making your book with YourBook, written for the moment you're stuck.
Start here if something isn't working
Troubleshooting
Something stuck, failed, or showing a message you didn't expect? Start here.
Getting started
What YourBook is, how the app is laid out, and how to sign in.
Telling your story
The interview, reviewing what we've gathered, and adding letters, photos and recordings.
- Talking to your interviewerHow the conversation works, the three ways to answer, what the Questions panel is for, and how to add or remove topics.
- Reviewing what we've gatheredWhere to see the people, places and moments the app has collected, fix anything it got wrong, and merge duplicates.
- Adding letters, photos and documentsWhat you can upload, what happens after you do, how to see what each item added to your story, and what deleting one removes.
- Recording audioRecording on your own or with family, what happens to a recording after you stop, and where to find the transcript.
Making your book
Planning chapters, writing and editing them, and designing your cover.
- Planning and writing chaptersWhen your book is ready to be planned, how to choose a structure, what each chapter state means, and what locking does.
- Editing a chapterReading a chapter, unlocking it to edit, rewriting a single passage or the whole thing, adding images, and going back to an earlier version.
- Designing your coverUpload your own front and back cover, or let the app design one from your book, and get the print-ready cover file.
Getting your book
Exporting a PDF or Word document, and ordering a printed copy or ebook.
Account and billing
Your trial, the one-time purchase, gift codes, and account settings.
- Trial, purchase and accessWhat the free trial includes, what the one-time purchase gets you, what happens when access ends, and how to redeem a gift code.
- Account and book settingsChanging the title, point of view and subject of a book, your writing target, your details and shipping address, and the difference between archiving and deleting.
Can't find it?
Email support@yourbook.ai and a person will get back to you.